Communication Skills for Supervisors

*** Program Registration Now Closed*** Improve your verbal and non-verbal communication, learn best practices in the workplace, how to navigate difficult conversations, and other ways to improve and understand communication styles.

Communication Skills for Supervisors

*** Program Registration Now Closed*** Improve your verbal and non-verbal communication, learn best practices in the workplace, how to navigate difficult conversations, and other ways to improve and understand communication styles.

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Communication Skills for Supervisors

Time & Day: Tuesdays, 8:30 am – 12:30 pm
Start Date: May 10, 2022
Location: Online Course, Zoom
Instructor: Rick McMullen
Program Length: 10 weeks

*** Program Registration Now Closed***

Learning Outcomes: Improve your verbal and non-verbal communication, learn best practices in the workplace, how to navigate difficult conversations, and other ways to improve and understand communication styles.

  • Effectively interpreting basic body language cues

  • Effectively interpreting para-verbal communication

  • Enhancing active listening skills

  • Identifying and applying the four main communication styles

  • Identifying the impact of intention

  • Identifying and navigating triangulation in the workplace

  • Applying best practices in workplace communication

  • Improving communication when working with individuals of different generations

  • Preparing for and participating in difficult conversations