Time & Day: Tuesdays, 8:30 am – 12:30 pm
Start Date: May 10, 2022
Location: Online Course, Zoom
Instructor: Rick McMullen
Program Length: 10 weeks

*** Program Registration Now Closed***

Learning Outcomes: Improve your verbal and non-verbal communication, learn best practices in the workplace, how to navigate difficult conversations, and other ways to improve and understand communication styles.

• Effectively interpreting basic body language cues

• Effectively interpreting para-verbal communication

• Enhancing active listening skills

• Identifying and applying the four main communication styles

• Identifying the impact of intention

• Identifying and navigating triangulation in the workplace

• Applying best practices in workplace communication

• Improving communication when working with individuals of different generations

• Preparing for and participating in difficult conversations